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Baseline 4x4 Outfitters, LLC. 2010 Policies |
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Payment Methods |
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We accept Master Card, Visa, Discover, American Express,
PayPal, cashier checks, checks by phone and personal checks.
All personal checks must have your name, address, check
number and bank imprinted on the front. If you have a PO Box
on your check, please include your physical address for
shipping purposes. Personal checks will not be accepted for
orders of $500.00 or more. Please allow 14 days for checks
to clear before items will be
shipped.
Checks can be sent to the following
address:
Baseline 4x4 Outfitters LLC
Attn. Tony
Feichter
4441 E Baseline Rd
Albion, IN.
46701
We do not accept any C.O.D.
orders |
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Product Installation Policy |
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Baseline 4x4 Outfitters LLC expects the
customers to use good maintenance practices when installing
any of the products purchased from us. It is the customers
responsibility to use these products within the design
limitations for which they were intended.
Baseline 4x4 Outfitters LLC
is not responsible for any injuries or damages as the result
of misuse or abuse for any of the products we sell. |
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Warranty |
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Baseline 4x4 Outfitters LLC guarantees
that all of the items purchased from us, will be free of
defects in materials and workmanship for a minimum period of
90 days from the date of purchase. Contact us at
info@baseline4x4.com to file a warranty claim or if you need
any additional information regarding product warranties. You
will be assigned a Returned Goods Authorization number for
any eligible warranty claim. It is the customers
responsibility to return the defective item within the
guidelines of our Return Policy to receive all compensation
due. Warranty claims will not exceed the original purchase
price of the item. Baseline 4x4
Outfitters LLC is not
responsible for any labor or incidental damages incurred as
the result of a defective item. |
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Backorders |
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Baseline 4x4 Outfitters LLC maintains a
large inventory of products to satisfy our customer demands.
Occasionally an item will be out of stock, at the time it is
ordered, due to the large volume of business we maintain. In
the rare occasions this happens, we will contact the
customer and allow them to decide if they would like to have
the item shipped, when it becomes available, or receive a
complete refund for the purchase price of the backordered
products. There are no additional shipping charges for items
that are backordered. |
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Contact Information |
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Sales |
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7AM to 9PM EST
(866) 554-5946
sales@baseline4x4.com |
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Technical Information |
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7AM to 9PM EST
(260) 636-7565
techinfo@baseline4x4.com |
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Return Authorization |
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If you receive your item and are not completely satisfied
with it, you may return it for a refund of the original
purchase price according to our returned goods policy. To
return an item, you must contact us at info@baseline4x4.com
to receive a Return Goods Authorization Number. Returned
items will not be accepted without a Return Goods
Authorization Number. The item must be in its original
packaging, unused and in new re-sellable condition. We will
not accept any items that have been installed on a vehicle,
unless you are filing a warranty claim, or items that have
been modified in anyway. Any returned part that we determine
shows evidence of being used or installed not according to
the manufacturer's instructions and/or subjected to improper
handling, packaging, or shipping by the customer, will not
be eligible for exchange, refund or warranty consideration.
Returns are only accepted within 30 days from the original
purchase date. Any items returned without prior
authorization will be refused. Return shipping and handling
is the responsibility of the buyer, unless the error was
made on our behalf, and is not refundable. Body parts,
electrical components, special order items and items
delivered by a common carrier are not returnable. Returned
items will be refunded in the following manner: Items
returned within 10 days of delivery will be eligible for a
refund of the original purchase price minus a 10 %
restocking fee; or an in-store credit without any restocking
fees. Items returned after 10 days of delivery but not over
30 days will be eligible for an in-store credit minus a 20%
restocking fee. Return shipping is the responsibility of the
customer and will not be refunded. |
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Printing Errors |
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Baseline 4x4 Outfitters LLC makes every
effort to ensure that all publications are accurate and free
of any and all errors. In rare occasions an error may be
encountered, Baseline 4x4
Outfitters LLC reserves the right
to correct these errors at any point within the transaction. |
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Customer Privacy Statement |
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Baseline 4x4 Outfitters LLC is committed
to protecting the privacy of our customers. We will not
sell your name, e-mail address, credit card information or
any other personnel information to any outside party. We
protect all of our customers financial transactions with the
most current secure server software (SSL). All of our
customers personnel information is encrypted into an
unrecognizable code so that it can be securely transmitted
online. To provide our customers with up to date
information, we will occasionally send you information on
any upcoming sales, new products or general information. |
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Sales Tax |
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All Indiana orders are subject to 7% sales tax. |
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International Orders |
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Baseline 4x4 Outfitters LLC looks
forward to the opportunity to serve our International
Customers. International Customers must contact us in
advance for shipping charges. Please E-mail us at
info@baseline4x4.com for an exact shipping quote. It is the
responsibility of the customer to pay for all duty, customs
and value added taxes that are imposed by the country that
the products are shipped to. |
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Trademarks |
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JEEP®, WILLYS™, AMC™, WRANGLER™, CHEROKEE™, GRAND CHEROKEE™,
CJ™, YJ™, XJ™, TJ™, ZJ™, WJ™, JK™ and other names used in
this catalog are registered trademarks or trademarks of
Chrysler LLC or their respective owners. Baseline 4x4
Outfitters LLC is not affiliated with Chrysler LLC or any
other companies whose products or part numbers shown here as
a reference. All products listed are aftermarket replacement
parts. Part numbers used for reference purpose only. No
implication is made that these are original car
manufacturing parts or from sources whose part numbers used
here as a reference or approved by them. |
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